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Joint Event - CAMH's Winning Formula for PMO of the Year
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When: Monday, February 5, 2018
From 6:30 PM to 9:00 PM
Where: Bell gateway Building - 2nd Floor Sacred Space
CAMH – Queen St. Site
100 Stokes St.
Toronto, Ontario  M6H 1J4
Presenter: Carrie Fletcher

Online registration is closed.
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Title: CAMH's Winning Formula for PMO of the Year

Described as a PMO that energizes the organization and helps the hospital achieve its clinical and strategic aims.

PMI Toronto Chapter's Healthcare and PMO Branches are honored to have CAMH - the 2017 winner of the PMO of the Year award speak to us on their Formula for PMO Success. The Centre for Addiction and Mental Health (CAMH) is Canada’s largest mental health and addiction teaching hospital, proved to be a PMO that added superior value to its organization through its support of successful strategic initiatives and has had a positive and clear impact on business results.

Join us as we explore their journey as a small IT PMO in 2012 to expanding to an EPMO that supports projects across the entire organization from clinical practices to research operations.

Learn about how the CAMH PMO:

  • Worked with a limited healthcare budget to grow and develop a truly Enterprise PMO with a birds eye view of the business
  • Moved from a traditional gating model to being business enabled
  • Increased its Project and Portfolio Management rigor and improved project outcomes and alignment with strategic objectives
  • Enabled the delivery of some key and complex clinical initiatives that have helped improve patient safety and operational procedures  
  • Implemented an enterprise reporting strategy to ensure accuracy in their clinical and financial dashboards and information
  • Focused on benefits realization and metrics to emphasize the value of project management to Project Sponsors and Executives

We have invited Carrie Fletcher who is the Senior Director of Health Information Management and Enterprise Project Management Office at CAMH, who was a transformational leader for this change. Carrie attributes their win to their approach which was "very different, truly enterprise, and achieved tremendous results affecting patient lives."

About PMI Toronto Branches and Communities

Healthcare Branch: Healthcare Branch promotes Project Management knowledge sharing, networking and skills development amongst the Toronto Healthcare Community
PMO Branch: PMO Branch is a group for professionals interested in providing a forum to share ideas, knowledge, and experiences in the best practices of PMOs.

Carrie Fletcher is the Senior Director, Health Information Management and Enterprise Project Management Office (EPMO) at CAMH. Carrie’s healthcare career spans 20 years and encompasses roles from frontline clinical care in cardiac diagnostics and cardiac rehab, primary care administration, clinical application project management, to her current role where she is accountable for CAMH’s; EPMO, Health Records, IT Education, Locating and Switchboard, Centralized Registration and Gifts of Light. Carrie has a passion for project management and is a strong advocate for the discipline as an enabler to achieve strategic and operational goals.

6:30 PM - Registration, Networking with Light Refreshments
6:55 PM - Presentation Starts
8:00 PM - Q&A and Wrap up
8:15 PM - Networking
9:00 PM - Session Ends

Fees: (subject to HST)
PMI Toronto Members (login prior to registering) – $20.00
Non-Members and Guests – $30.00

Webstream registration is closed
PMI Toronto Members - $10.00
Non-Members and Guests - $15.00

PDUs: 1.0 (Strategic)

CAMH - Map/Parking/Directions

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Cancellations must be received by 5:00 pm, 5 business days before the event and must be sent in writing by email to There will be a 20% administration fee charged for cancellations, subtracted from the refund. Cancellation/refund requests will not be accepted less than 5 business days before the event. However, substitutions are welcome. Please let us know by 12:00 noon the day before the event of the person you wish to substitute by emailing

Photography & Filming: Photographs, audio, and video are sometimes captured during PMI-SOC events. By registering, attendees hereby grant PMI-SOC and its representatives permission to photograph and/or record them at events, and distribute (both now and in the future) the attendee's image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities.

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