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PMI Toronto Webinar - How to Work with Difficult People at Work

Important Notices
When: Wednesday June 21st from 8:00 p.m. to 9:00 p.m. Every brain works a little differently. This session will help audiences understand the Hermann Brain Dominance Instrument (HBD) profiles for each person. People are complex, possessing many and sometimes contradictory motives. Leaders need to understand their own motives and the motives of those they are leading or working with. Apply your power and influence tactics to work with people. The Audience will be asked to critically examine and determine appropriate communication strategies to build up trust and build work relationships with difficult people at work. Bill Ye An influential business and IT project manager with over ten-year experience managing large complex IT projects and strategic initiatives to drive operational excellence, organizational performance, project health, customer satisfaction and process improvement. Experienced in all stages of software development life cycle, Agile methodology, Cloud infrastructure deployment, application migration, merger and acquisition. Besides project management, Bill has also strong operational management experience and business management leadership expertise. Fees: PMI Toronto Members (Login prior to Registering): $10.00 PMI Members, Non-Members and Guests: $20.00 Earn 1 PDU for this Webinar


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