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PMI Toronto Chapter Meeting & Annual Members Meeting - Business Writing that Works!
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When: Thursday, November 30, 2017
From 6:00 PM to 8:30 PM 1.5 PDUs
Where: Nancy's Auditorium
YWCA Toronto
87 Elm Str
Toronto, Ontario 
Presenter: Shirley Taylor

Online registration is closed.
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PMI Toronto Chapter Meetings = Excellent networking opportunities!

PMI Toronto is excited to offer our bi-monthly Chapter Meetings at no cost to PMI Toronto Members in 2017-2018. Also, the November Chapter Meeting includes the chapter Annual Members Meeting - hear about chapter activities for the past fiscal year and vote on the year ahead.

The PMI Toronto Chapter Meetings provide plenty of time for networking, before and after the main presentation, so come with business cards and network with your peers!

Pay it Forward: As we approach the holiday season and think of those in need, we have partnered with the Dovercourt Boys & Girls Club on their 7th Annual Christmas Hamper Program with a goal to support over 400 families with meals, necessities and gifts. Please bring unwrapped toys and cash donations in support of this worthy cause on November 30, 2017.

Title: Business Writing that Works!

No matter what your job title, one thing is certain – every day you need to put your fingers on the keyboard and write something: an email, a proposal, a project outline, a report, etc. Most people in business offices today spend approximately 20-25 per cent of their time writing. Yet writing is a skill that few people seek to improve. 

Do your emails create a Wow or a Woe?! Do they build relationships or do they break them? Do they encourage action or confusion? 

Shirley Taylor, bestselling author of 12 books on communication and business writing, will make you think twice next time you put your fingers on the keyboard. She’ll share with you 4Ws and the 4Rs that will change the way you write, and the results you achieve. 
Shirley will show you how to get better results from your writing by communicating with heart! 

Don’t miss this fun (yes, writing can be fun) and interactive session with Shirley.  Here’s some of what she will cover: 

Are you writing for yesterday or today? 
Common criticisms that annoy and confuse readers 
One key thing that most people are doing in emails that is just not working 
How the 4Ws and the 4Rs can help you in all your writing 
How to achieve better results by communicating with heart 
Three key steps you can take immediately to improve your writing 
Practical exercises to transform your writing and communicate with heart

Shirley Taylor has established herself as a leading authority on business writing skills. The seventh edition of her international bestselling book Model Business Letters, Emails and Other Business Documents has sold over half a million copies worldwide and has been translated into 14 languages.

With over 30 years' experience in teaching and training, Shirley is passionate about helping people to learn in practical, interactive and fun environments.

Originally from the UK, Shirley has lived and worked in Singapore, Bahrain and Canada. Shirley is now Founder and CEO of STTS Training Pte Ltd in Singapore, and she enjoys travelling to conduct speaking and training assignments.

Shirley is currently President of the Global Speakers Federation. 

6:00 PM - Registration/Networking
6:30 PM - Announcements (meeting room doors open)
6:45 PM - Annual Members Meeting
7:15 PM - Presentation
8:15 PM - Presentation ends 

Fees: (subject to HST)
PMI Toronto Members (login prior to registering) – Free/Complimentary admission 
Non-Members and Guests – $25.00

PDUs: 1.5 (Strategic and Business Management )


Cancellations must be received by 5:00 pm, 5 business days before the event and must be sent in writing by email to There will be a 20% administration fee charged for cancellations, subtracted from the refund. Cancellation/refund requests will not be accepted less than 5 business days before the event. However, substitutions are welcome. Please let us know by 12:00 noon the day before the event of the person you wish to substitute by emailing

Photography & Filming: Photographs, audio, and video are sometimes captured during PMI-SOC events. By registering, attendees hereby grant PMI-SOC and its representatives permission to photograph and/or record them at events, and distribute (both now and in the future) the attendee's image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities.

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