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Government Community - The Case to Merge Change Management into Government Projects

Strategic Business Management skills


Change is difficult. Project Managers are overburdened with paperwork and face the pressure of managing specific project functions. This results in limited to no time to effectively manage the people side of change and the behaviours of those impacted by the change. Why should you invest in implementing change management practices when you already have no time? Because, it will help increase the buy-in and adoption of your project!

Studies show that organizations achieve higher success rates by using standardized portfolio, program and project management techniques in concert with rigorous change management approaches. (Managing Change in Organizations: A Practice Guide (2013).

Join the Government Community to understand the importance of change management and how it can support the success of our projects as we dive into the following topics:

1) Foundations of Change Management

Rich will be presenting the building blocks of change management both from a strategic and organizational change management perspective. You will learn the foundations of change management include the common challenges as it relates to the people impacted.

(2) Implementing an OCM Centre of Excellence – How to obtain buy-in from the PM Community

One of the most critical factors in determining the realization of change project benefits is the relationship between project managers and change management resources. Ideally, that relationship is strong and highly collaborative. In short the project manager's roles is to implement, while the change lead's role is to facilitate and enable sustaining change. Deb and her dynamic team will cover the red flags, challenges and opportunities in building the relationship and integrating best practices

(3) How integrating OCM in projects increased success and adoption!

Ministry of Attorney has made significant strides in integrating Change Management as part of their PM delivery. Hear from Maura the approach and critical success factors they have implemented on their projects. Attendees will take away best practices to introduce within their organizations and delivery of projects.


(1) Foundations of Change Managementrbatchelor.png

Rich Batchelor is the a very highly respected international change management professional who is sought after as a Change Agent, Speaker, Educator, Author and Consultant.

Rich has been successfully delivering change for over 25 years. His consulting practice has seen him work with organizations across all parts of the globe! His legacy includes developing the change delivery model for UK government and being a founding member of the Association of Change Management Professionals, where he was founding president of the Toronto Chapter for 6 years. He has a masters in change management and is a certified Lego® Serious Play® Facilitator & Workshop Designer. He is also certified in Project Management, Process improvement, Facilitation, HR, Coaching, Counseling and Psychotherapy.

His presentation delivery is known for its passion and direct challenges to the audience. He enjoys the opportunity to disrupt traditional thinking, bring humour to the learning space and enable curiosity to take control of the change space for everyone.

(2) Implementing an OCM Centre of Excellence – How to obtain buy-in from the PM Communitydthivierge.png

Deb Thivierge - The new City of Toronto Change Management Centre is aimed at building capacity and capability for change management, as well as supporting project success. The team of 5 senior change management consultants includes: Deb Thivierge, with 15 years at the City in the Organization Development section, Deb brings a unique human resource perspective to managing the people side of change. Her experience includes leading the transition of programs and services and closure of a large urban hospital.


(3) How integrating OCM in projects increased success and adoption!

Maura Dales is the Director of the Innovation Office’s PMO in the Modernization Division of the Ontario Ministry of the Attorney General (MAG). Her Ontario government career spans over 30 years where she has held several positions focused on transformation, across a variety of ministries.

Maura’s leadership role at MAG has included: planning, coordinating and delivering MAG’s modernization and transformation projects; managing MAG’s project portfolio; designing and building organizational project management and change management capacity; and providing advice and expertise to the organization.


5:30pm - 6:15pm - Registration, Networking, Light Meal

6:15pm - 8:50pm - Introductions, Presentations

8:50pm - 9:00pm - Wrap up, Door prizes, Networking

Fees: (subject to HST)

In-person attendance:

PMI Toronto Members – $25.00 + HST

Non-Members and Guests – $35.00 + HST

Webstream attendance (remotely): (Subject to HST) (Click Here for Webstream Registration)

PMI Toronto Members – $10.00 + HST

Non-Members and Guests – $15.00 + HST


2.5 (0.5 Technical, 1.0 Strategic, 1.0 Leadership)


Cancellations must be received by 5:00 pm, 5 business days before the event and must be sent in writing by email to events@pmitoronto.ca. There will be a 20% administration fee charged for cancellations, subtracted from the refund. Cancellation/refund requests will not be accepted less than 5 business days before the event. However, substitutions are welcome. Please let us know by 12:00 noon the day before the event of the person you wish to substitute by emailing events@pmitoronto.ca.

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It is no longer possible to register for this event

It is no longer possible to register for this event


Type of activity: PMI Toronto Government Community

Date: 7 February 2019

Hour: 17:30 to 21:00

# of PDUs: 2.5


Members: $25.00

Non members and Guests: $35.00


KPMG, Suite 4600, 333 Bay Street, Toronto, M5H 2S5

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