Communication and Interpersonal Skills for Technical Professionals

Do you ever wonder why you can’t seem to get through to clients and customers? Is it challenging to collaborate on teams when individuals have varied communication styles? Technical professionals need strong yet flexible interpersonal and communication skills in order to ensure mutual clarity and understanding with others – especially with non-technical professionals. In this applied and interactive course you will learn practical techniques for more effective business interactions and relationships in order to achieve the results you need. You will learn to:

• Deliver clear messages to nontechnical professionals

• Apply verbal and nonverbal techniques to build shared understanding

• Develop active listening skills that promote better work relationships

• Get your point across in diverse communication contexts

• Use influencing skills to complete projects faster and grow your reputation

• Manage conflict proactively

Course Includes:

1. Certificate of Completion

2. 12 Contact Hour/PDUs (Leadership)

3. Printed notebook, handouts, videos, exercises 

4. Everything DiSC® (assessment) + job aid

5. Thomas-Kilmann Conflict Mode Instrument (assessment) + job aid

6. Lunch provided daily, plus beverages and snacks

When:

September 8 to 9, 2016

 

Where:

Canadian Management Centre

33 Yonge Street, Suite 320

Toronto, Ontario  M5E 1G4

 

Register: 

https://cmcoutperform.com/communication-technical-professional

PMI-SOC members receive a 30% discount off the list price for this session. You must use the promo code PMI30 to receive this exclusive discount. Limited spaces are available.

(Note: PMI-SOC members receive 15% discount on all other regular priced courses)