Complex Transformational Changes by Design
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Change in today's complex business environment is a factor that cannot be ignored. However, many organizations still treat change as a project with a beginning and end. In fact, organizations don't change; people do. When it comes to people, the complexity of change needs to be treated with human-centred approaches rather than project management. In this brief talk, we will tap into human-centred change management and how it can help enable changes in organizations.
- Understand why a human-centered approach is required to address change complexity
- Understand the basics of human-centered design
- Understand the level of complexity and what level of complexity is suitable to use human-centered design
- Get insight of the possibilities of building human centered change management capabilities
1.5 (Ways of Working)
6:00 PM - Welcome & Opening
6:05 PM - Ice breaker by Dr. Gholami
6:10 PM - Presentation Begins
7:00 PM - Q&A
7:15 PM - Closing Remarks
7:25 PM - Conclude
(Subject to HST)
PMI Toronto Members (login prior to registering) - $7.50
Non-Members and Guests - $22.50
Dr. BehNaz Gholami
Dr. BehNaz Gholami is a change strategist, a social scientist and researcher, and an experience designer. She is internationally experienced in successfully developing and implementing organizational change management strategies and other business services based on human-centred design and multidisciplinary pragmatic methods and scientific approaches such as design thinking, neuroscience, and psychology, gamification, mindfulness, and behavioural economics. She believes building a human-centred change management capability will help organizations in today's complex transformational changes.
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