Synopsis:

As a past technology project manager and PMI-certified member, Sabrina Sourjah knows that the majority of a project manager's role involves influencing teams and stakeholders and managing conflicting interests. If a project manager masters assertive communication, not only will they excel at project execution, but they will also be equipped to build innovative teams by building trust and creating psychological safety.

Sabrina will start the presentation with a personal example of when she didn't handle a difficult conversation well. Then, she will tie that example into best practices and the assertive communication framework. Next, participants will role play a case study, combining all the learning together. This is where the rubber really meets the road. Finally, the presentation will end with a Q&A session and reflections.

The presentation will be followed by networking with other members where light refreshments will be served.

Learning Outcomes:

• Demonstrate the skill of assertive communication and conflict management
• Influence stakeholders and team members with ease and grace
• Communicate effectively and assertively and improve influencing skills to build strong relationships with stakeholders
• Use these principles to have “difficult” conversations in and out of work, give constructive feedback, negotiate better, and align on priorities with stakeholders

PDUs:

2.0 (Power Skills)

Agenda:

7:00 PM - Welcome and Opening
7:05 PM - Presentation
8:00 PM - Q&A
8:15 PM - Networking and Refreshments
9:00 PM - Conclude

Registration Deadline:

Registration closes on Monday, November 17 2025, at 11:00 p.m.

Pricing:

(Subject to HST)

PMI Toronto Members (login prior to registering): $40.00

Non-Members and Guests: $60.00

Location:

The location is a short walk from St Patrick subway station and is easily accessible by public transit. The exact location will be provided upon registration!

Presenter:

Sabrina Sourjah

Sabrina is an executive coach, corporate team facilitator, and speaker who has worked in a Fortune 100 in her corporate life. Previously a PMI-certified project manager, now, she is accredited by the International Coaching Federation (ICF), the leading international coach accreditation body for professional coaches.

Her approach to coaching revolves around trust. When working with individuals, she works with clients to build their self-trust and self-confidence. When it comes to team consulting and training, she works towards improving trust between team members so they can uplevel their performance and innovation.

Her clients are from organizations like Amazon, Salesforce, LinkedIn, and the World Wildlife Fund. During her free time, she can be found cozying up with a good book, marveling at art, watching rom-coms, or hitting the trails.