Please note: this Chapter Meeting will be via web/live streaming only. Check your emails for the Live stream link!

Synopsis:

PMI Toronto Chapter is inviting you to join this high-energy, participatory, humorous online session that received outstanding reviews from diverse PMI chapters around the world. Our speaker, Jeff Tobe, will provide an insight that we all require to give ourselves a ‘competitive edge’ in the modern project management world!

To be effective in today’s marketplace, you must force yourself to look at your organization’s EXPERIENCE from a different perspective.

Tobe is not just entertaining—he provides real ‘tools’ to creatively ENGAGE your internal and external stakeholder. With the push to agile methodologies, Jeff gets PM’s to focus on scope flexibility and team input in a whole new way.

He believes in the power of creativity to look at business from a new perspective and accept that customer service is no longer the bar that distinguishes us from our competitors. We now have to consider our internal and external customers' EXPERIENCES from the minute they make contact with us to the minute they are done!

Jeff encourages PM’s to “start considering every one of your TOUCH POINTS--those opportunities you or your people have to influence the customer/stakeholder experience. Allow people to ‘tweak’ their own touchpoints and, collectively, change the experience.

He addresses the concept of seeing the world through their eyes—from their perspective! Most important, his sessions are upbeat, interactive and FUN!

Biography:

Jeff Tobe is a Certified Speaking Professional and an author of the hugely popular book "Project Management Professionals are Coloring Outside The Lines!"

His keynote to the PMI LIM was the hit of the conference and he has since keynoted 32 chapter PDD’s/Symposiums. Readers of Convention & Meetings Magazine chose him as one of their favorite speakers in North America. He is a creativity and customer experience expert, professional speaker and bestselling author who works with companies and organizations who want to increase their bottom line by changing their customer experience and retaining great talent. Jeff Tobe’s most requested programs focus on creativity, innovation, customer experience and employee engagement. His high-energy, high-fun and high-content programs create the ideal presentation.

Agenda:

6:30 PM - Introduction

6:40 PM - Presentation

8:10 PM - Q&A

Fees: (Subject to HST)

PMI Toronto Members (login prior to registering) - Complimentary

Non-Members and Guests - $10.00

PDUs: 1.5 Leadership